Things you didn’t know about VoIP phone numbers.
One of the terms that we frequently hear when hiring a VoIP phone system is “VoIP Phone Numbers.” But what are they? If you don’t know, this post will be very useful for you! Here you can learn the things you did not know about VoIP phone numbers.
What is a VoIP number?
When we talk about a VoIP (Voice over Internet Protocol) phone number, we mean a number that is assigned to the company or person who subscribes to a VoIP phone service. We can say that it is, in other words, the group of digits that we enter on a dial pad when making a call, as happens with landlines.
A VoIP phone number is a real phone number but, unlike traditional phones, it is not assigned to a specific phone line. In the industry, a virtual phone number is known as an extension and may have a publicly accessible DID (Direct Inward Dial) phone number.
Unlike its counterpart, users can use a VoIP phone number to call from desktops, laptops, smartphones, tablets, VoIP phones, and any Internet-enabled device.
Differences between VoIP numbers and regular phone numbers.
A VoIP number can work like a normal number. However, there are some differences between the two that it is wise to be aware of. The main one is that VoIP operates on a data network, which means that it uses the Internet to make calls, as we already mentioned. The fact that VoIP works with the Internet gives this system a lot of features that traditional phone numbers cannot offer. Some of them include:
Choice of area codes.
VoIP phone numbers are not location-dependent. Traditional phone companies assign area codes to calculate call rates. But by being able to choose an area code outside of the actual location, VoIP numbers allow you to make calls to any location at no cost for long-distance calls. It also helps customers to communicate more easily, as they can dial your local number.
Free numbers.
The use of toll-free numbers is no longer limited to large companies, and it is another of the Internet and technological advances great achievements. Now, regardless of your business size, your customers can easily communicate with you without spending too much money. People want to spend money every time they contact you for help or to raise concerns. Therefore, free phone calls build trust and loyalty among customers, which is quite beneficial for your business.
Use of shared lines.
VoIP users can share their phone numbers across multiple devices. That means that calls made to your VoIP phone number can be answered from any other device that uses the same number. This feature reduces missed calls from customers and eliminates the need for call transfers.
And there are many other benefits. With a VoIP phone number, you can manage your business from a single office anywhere in the world as long as you have an Internet connection.
Why should you have a virtual phone number?
As you read, a VoIP phone number offers many benefits to large, medium, and small businesses, including many that conventional phone systems don’t have. By getting one, you can save money, enjoy more flexibility, and have higher, clearer call quality.
What do you think? Do you consider it is the perfect solution to optimize the telephone system and communication processes of your company? If so, feel free to contact us! There are only two providers offering this service and we are one of them!