Refund Policy

In addition to basic warranties and your statutory rights, we provide a one-month refund assurance on all items bought from 123pbx.

1) You must take sensible treatment of the products– During the assessment of the product it is anticipated that you take reasonable care of the products (as you would certainly when checking out the item in a store)

You are obliged by regulation to take reasonable care of the products whilst they remain on your property. We will certainly not consider that you have taken reasonable care of the items if they have been used in such a way or to a level past what would be practical when looking at the products in a store before purchase.

The items must be returned with the initial producer’s packaging (which shall not be ruined or damaged) complete with accessories, handbooks, paperwork, plastic bags, guarantee cards, connection wraps, and any other accessories that originally featured the product.

2) Returning items that increase hygiene issues– Products that have contact with the ear, nose or throat can just be returned for a complete refund if sent back with health seals and unused problem (you should work out reasonable treatment when evaluating the item as you would in a store).

It is our goal that clients are 100% satisfied with all items bought at 123pbx. As a result, we comprehend that consumers might be disappointed with the efficiency of items that raise hygiene problems after they have attempted them out. If this is the case, please contact us and we might be able to use the credit score for an additional acquisition (based on inspection of the returned item) or to acquire the product back as pre-owned (taking into consideration that we would certainly need to take care of the product as B quality in our clearance location).

3) Custom-made products– Products that have been custom-made to the customer’s spec cannot be returned for a reimbursement or credit history under the 30-day return warranty.

4) Delivering prices– Products returned under the thirty-day assurance that are not damaged are to be returned at the cost of the client and the reimbursement for the order will be made less shipping expenses.

5) Exemptions to this assurance:
No refund will certainly be made if the goods are returned harmed, significant and or without initial packaging.

Products that have been harmed by the customer which require more cost to fix than the wholesale value of the item will certainly be returned to the customer without a refund at their expense, regardless of when it was returned.

Any type of and all items returned to us after the thirty-day return/exchange duration has run out cannot be approved by 123pbx under any situations and will certainly be gone back to the consumer (at the consumer’s cost) without a reimbursement.

By making an order with 123pbx, you thus consent to follow the problems and terms of the above-stated returns policy.

Let’s Get Started

Ready To Make a Real Change? Let’s Build this Thing Together!

All prices showing on the website are excluding VAT. We do not charge customers on time based dialing, which means you can call at any time of the day. Charges for 0845 and other premium or mobile operators may vary. Terms & Conditions apply.