Hosted VoIP Packages

Suitable for small, medium & large businesses.
  • Calls to UK Landlines & Mobiles
  • Keep your existing number or choose a new UK number
  • No installation or engineers required
  • Auto Attendant (IVR)
  • Ring Groups
  • Call Forwarding
  • Music On Hold
  • Voicemail
  • Custom Greetings
  • Call Logs & Reports
  • Business Operation Times
  • Online Control Panel
  • Desktop, Laptop & Mobile App
  • Call Queuing
  • Call Monitoring
  • Call Recording
  • Add Unlimited International Calling to 74 Countries
 
STANDARD
£9.99per user
  • Calls to UK Landlines & Mobiles
    500 Minutes

  • Keep your existing number or choose a new UK number

  • No installation or engineers required

  • Auto Attendant (IVR)

  • Ring Groups

  • Call Forwarding

  • Music On Hold

  • Voicemail

  • Custom Greetings

  • Call Logs & Reports

  • Business Operation Times

  • Online Control Panel

  • Desktop, Laptop & Mobile App

  • Call Queuing

  • Call Monitoring

  • Call Recording

  • Add Unlimited International Calling to 74 Countries

BUSINESS
£13.99per user
  • Calls to UK Landlines & Mobiles
    1000 Minutes

  • Keep your existing number or choose a new UK number

  • No installation or engineers required

  • Auto Attendant (IVR)

  • Ring Groups

  • Call Forwarding

  • Music On Hold

  • Voicemail

  • Custom Greetings

  • Call Logs & Reports

  • Business Operation Times

  • Online Control Panel

  • Desktop, Laptop & Mobile App

  • Call Queuing

  • Call Monitoring

  • Call Recording

  • Add Unlimited International Calling to 74 Countries

UNLIMITED
£16.99per user
  • Calls to UK Landlines & Mobiles
    Unlimited* Minutes

  • Keep your existing number or choose a new UK number

  • No installation or engineers required

  • Auto Attendant (IVR)

  • Ring Groups

  • Call Forwarding

  • Music On Hold

  • Voicemail

  • Custom Greetings

  • Call Logs & Reports

  • Business Operation Times

  • Online Control Panel

  • Desktop, Laptop & Mobile App

  • Call Queuing

  • Call Monitoring

  • Call Recording

  • Add Unlimited International Calling to 74 Countries

    £10 Per Month Extra

Hosted VoIP Providers UK

As one of the UK’s accomplished business VoIP experts, we provide specialist VoIP packages for small sized businesses. Each package is designed to have low monthly fixed costs. We are able to recommend packages for new business start ups, sole traders and freelancers, and also help you to configure the best VoIP phone system package that suits your business needs and requirements.

We will take full responsibility for operating and upgrading your VoIP phone system, and remove the hassle of installations and maintenance costs of an onsite telephony structure. Your business phone line will not require managing by an individual. It’s as simple as plugging in your IP phone to the router!

We Make it Easy to Connect With Users On Every Platform

  • Desktop App
  • Laptop App
  • Tablet App
  • IOS App
  • Android App

40+ Phone System Features

Same services that are utilized by call centers and large businesses can be used to benefit small and medium organizations. Also there is an increased telephony services that are an additional expense and costly, with VoIP however, these services can be extended as an add on as a part of your package. Some of the services seeked by many organizations are, Auto Attendant (IVR), Ring Groups, Call Forwarding, Music On Hold, Voicemail, Custom Greetings, Call Recording, Desktop, Laptop & Mobile App and many more.

Make Calls Directly Through Your CRM

Customer relations and logging business interactions have a critical part that is Customer Relationship Management (CRM) systems. Your CRM or browser can be customized easily with our telephony system through our 123pbx. All made possible with the power of CRM integration. Our services can be incorporated with business apps such as Salesforce, SugarCRM, MS Dynamics, Zoho, Zendesk, Bullhorn, Vtiger and Pipedrive.

Work Anywhere, Anytime

Through the advancement of the continuously growing telephone systems we now know that a fixed area is no longer a requirement to make a phone call. To exchange phone calls you are not required to be at your office which facilitates and provides flexibility to the employees.

Office desk phone, laptop, desktop computer or mobile phone devices can be equipped with phone system by 123pbx. According to the nature of your business all the office calls can automatically be transferred to the configured phone system. Fax messages and voicemails will also be within the access.

79 Countries Local Landline Numbers

With covering of 79 countries and 3653 area codes worldwide we have local, national and toll-free virtual numbers and inventory of the virtual numbers in every possible country and area code. By doing so 123pbx is the largest coverage. You can operate from any countries listed

Popular Features

Phone Numbers

Direct Inward Dialing (DID), is a facility which allows you to contact the business private branch exchange (PBX) via a single or block telephone number. Each operator or workstation can be configured with a unique phone number, without a physical telephone line for each connection into the PBX.

User Extensions

User extensions can be assigned to users to enable internal calls between employees or other departments within your business. Each extension works as a different phone number for an individual and can be configured on a desk phone or soft phone.

Hunt Group

Hunt groups are set up for multiple telephones to ring on a single contact number. This allows any operator in the hunt group to answer the calls coming through. As long as the group member has access to the internet, the operator is not required to be on the same site. Each telephone on site can be set up to ring at once, in a group, or in sequence.

Auto Attendant (IVR)

Auto Attendant is an automated voice menu system which allows the caller to select an option and be transferred to an extension without the use of a switchboard operator. These options can often be heard as Press 1 for sales, Press 2 for support and so on.

Call Queuing

Call queuing is a facility that allows incoming and outgoing calls to be assigned to positions whilst in a calling queue. The callers waiting are provided with an estimated waiting time and queue position details. Hold music or messages can be played whilst callers wait to speak to an agent.

Conference Calls

Set up and manage your own virtual conference. Invite multiple members through unique pin number access. Schedule a preferred date and time for conferences to take place to suit the needs of your clients and business.

Call Recording

The call recording feature, allows IP service users to record telephone conversations for playback. Call recording must be enabled by our company in order for this facility to be activated for individual use. Call recordings can be accessed and listened to through the call logs report. In addition, call recordings can be filtered by time or date. Based on your business requirements, you may enable or disable the call recording feature.

Music on Hold

Hold music is played whilst callers wait to speak to an agent.

Voicemail to Email

When you receive voicemail message, our server will automatically attach the voicemail into an email and send it to your chosen inbox. You will also be able to check voicemails using your phone keypad.

Fax to Email

By using a virtual phone number you can receive faxes to your email address, without the use of a physical fax machine on the premises.

Business Hours
Setup your business hours which will activate call routing to voicemail or an alternative contact number during out of business hours.
Follow Me

Inbound calls will follow you on all your devices which have been defined on your business number.

Call Report
Review live call data from different sites and users. Analyse expenses and duration. Record the amount of calls taken on each phone line to determine peak business hours. View the most common destinations and which call operators are receiving the majority of call volumes.
CRM Integration

Our server can be integrated to your CRM by using our api, such as Salesforce, SugarCRM, MS Dynamics, Zoho, Zendesk, Bullhorn, Vtiger and Pipedrive.

Billing Summary

Once you have logged into your account you can view your active subscriptions and monthly bill breakdown.

Frequently Asked Questions

What is VoIP?

Voice over Internet Protocol (VoIP) is a technology which uses a broadband internet connection to make and receive telephone calls. VoIP converts voice analogue into digital information packets and sends this data over the internet, rather than through a traditional phone line. As a result, there is no need for an independent telephone line to make phone calls, just a reliable internet connection and router.

How secure is VoIP?

Our VoIP phone system above all is very secure. We use high-level and industry leading encryption technology such as SSL certificates to ensure the calls and data is protected and secure. As a result, all of the calls made and received are safely encrypted.

What is the VoIP requirement?

To use a VoIP phone system, first of all, a high speed internet connection is required in addition to an IP phone. IP phones are designed to work with VoIP and can be used at work or home as long as the IP phone is plugged into or is accessible through an internet connection.

Can I keep my existing business number?

Yes, you certainly can. Switching from a BT phone line to us doesn't mean you will lose your existing business number. Instead, we will help you to port the number from your existing service provider to us.

Let’s Get Started

Ready To Make a Real Change? Let's Build this Thing Together!

All prices showing on the website are excluding VAT. We do not charge customers on time based dialing, which means you can call at any time of the day. Charges for 0845 and other premium or mobile operators may vary. Terms & Conditions apply.