Advantages and Disadvantages of VoIP Phone Systems

Advantages and disadvantages of VoIP Phone Systems

VoIP phone systems have become very popular in recent years, and there are many reasons behind it. The main ones have to do with how these alternatives can accelerate business growth, but there are many more.

However, in order to make the right decision, it is essential to analyze all the advantages and disadvantages that hiring a VoIP service provider implies for companies. Do you want to know them? Find more information here!

Advantages of VoIP Phone Systems

As providers, we will tell you about some of the benefits you could enjoy by choosing this option. These are:

Lower costs.

All companies focus on their objectives and goals in the short or long term, but only the successful ones know that saving can help them fulfill those purposes. An effective way to cut expenses to achieve significant cost savings is to switch to a VoIP phone system.

VoIP systems have been shown to cost only half as much as traditional phone systems. That means you could save half of your telephone bill from now on if you decide to adopt this alternative. These savings could help you develop other areas of your business that need investment.

Additional functions.

Another advantage of VoIP telephone systems is the additional functions that companies can enjoy once they hire the service. A standard PBX system can have many functions such as call transfers, call queues, among others. However, these are not usually inherent to the system but rather add-ons you have to pay separately.

Nonetheless, VoIP phone systems include all of those features and more at no additional cost. That means that you will not have to pay for any extra features that may be necessary for your business operations.

Greater accessibility.

Business owners also decide to switch to VoIP phone systems because they allow greater accessibility. Actually, in addition to cost-effectiveness, this is one of the biggest benefits of business VoIP systems.

VoIP systems are cloud-based, allowing people to make calls from anywhere. In this way, if you need to take a business call but you are not in the office, you only have to use another device such as your mobile phone to call from anywhere.

Greater scalability.

Another great advantage of VoIP phone systems is that they give companies greater scalability. But what exactly does this mean? Businesses need to update and evolve. Therefore, the best option for them is to rely on telephone systems that can grow at their own pace.

VoIP systems eliminate the need to buy expensive hardware as the business expands. If you want to expand your system or get other features, just call your service provider. No matter the scenario, you can instantly change your preferences without having to spend on additional equipment or lines.

Disadvantages of VoIP phone systems.

There is no perfect system. For that reason, we will also explain the disadvantages of VoIP systems. Some are:

  • You need a stable Internet connection: a VoIP phone system will be only as good as the Internet connection. In short, if your network bandwidth is low, the service may fail.
  • Latency and jitter: VoIP systems can also be affected by other connection problems, like any other Internet-based technology. Online messages are divided into bits of data called “data packets.” Latency and jitter occur when data packets are delayed or do not get assembled correctly.

Final thoughts.

VoIP phone systems are very beneficial for large, medium, and small companies. As you can see, its advantages are much more numerous than its disadvantages. Besides, the latter can be solved with a good Internet connection.

What you think? Are you ready to switch to VoIP? If the answer is “yes,” do not hesitate to contact us!