Cloud Phone Systems For Business
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Our hosted business VoIP providers UK phone system is simple, flexible, and reliable.
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- 500 Minutes
- Auto Attendant
- Call Forwarding
- Music On Hold
per user / per month
- 1000 Minutes
- Online Control Panel
- Call Logs & Reports
- One UK Telephone Number
per sip line / per month
- One Phone Line
- Online Control Panel
- Call Logs & Reports
- One UK Telephone Number
- Numbers In 53 Countries
- 3653 Area Codes
- Flexible Options
- Quality And Reliability
per number / per month
What makes us different from other UK cloud phone systems for business providers?
123pbx is one of UK’s leading business phone line providers in cloud-based telephony services. We understand that every business has a unique vision for their company and want to drive customer engagement. With this in mind, we work alongside our clients to enhance the performance, efficiency, and furthermore competitiveness of their telecommunications against other business VoIP providers in UK. From small to medium sized businesses, 123pbx will help you find the best solution from our range of cloud-based business line services.
Switch from traditional BT business lines to a Hosted VoIP provider for effective communication, organisation flexibility, and consequently a reliable system. Our hosted telephony system provides a secure and cost-effective platform and you can keep your existing business number whilst moving your services to us. We will port your current business line number from any third party VoIP providers, and build a unique phone system according to your business requirements.
We Make it Easy to Connect With Users On Every Platform
- Desktop App
- Laptop App
- Tablet App
- IOS App
- Android App
40+ Phone System Features
Same services that are utilized by call centers and large businesses can be used to benefit small and medium organizations. Also there is an increased telephony services that are an additional expense and costly, with VoIP however, these services can be extended as an add on as a part of your package. Some of the services seeked by many organizations are, Auto Attendant (IVR), Ring Groups, Call Forwarding, Music On Hold, Voicemail, Custom Greetings, Call Recording, Desktop, Laptop & Mobile App and many more.
Make Calls Directly Through Your CRM
Customer relations and logging business interactions have a critical part that is Customer Relationship Management (CRM) systems. Your CRM or browser can be customized easily with our telephony system through our 123pbx. All made possible with the power of CRM integration. Our services can be incorporated with business apps such as Salesforce, SugarCRM, MS Dynamics, Zoho, Zendesk, Bullhorn, Vtiger and Pipedrive.
Work Anywhere, Anytime
Through the advancement of the continuously growing telephone systems we now know that a fixed area is no longer a requirement to make a phone call. To exchange telephone calls you are not required to be at your office which facilitates and provides flexibility to the employees.
Office desk-phone, laptop, desktop computer or mobile devices can be equipped with cloud-phone system by 123pbx. According to the nature of your business all the office calls can automatically be transferred to the configured telephone system. Fax messages and voicemails will also be within the access.
53 Countries Local Landline Numbers
With covering of 53 countries and 3653 area codes worldwide we have local, national and toll-free virtual numbers and inventory of the virtual numbers in every possible country and area code. By doing so 123pbx is the largest coverage. You can operate from any countries listed
Direct Inward Dialing (DID), is a facility which allows you to contact the business private branch exchange (PBX) via a single or block telephone number. Each operator or workstation can be configured with a unique phone number, without a physical telephone line for each connection into the PBX.
User extensions can be assigned to users to enable internal calls between employees or other departments within your business. Each extension works as a different phone number for an individual and can be configured on a desk phone or soft phone.
Hunt groups are set up for multiple telephones to ring on a single contact number. This allows any operator in the hunt group to answer the calls coming through. As long as the group member has access to the internet, the operator is not required to be on the same site. Each telephone on site can be set up to ring at once, in a group, or in sequence.
Auto Attendant (IVR)
Auto Attendant is an automated voice menu system which allows the caller to select an option and be transferred to an extension without the use of a switchboard operator. These options can often be heard as Press 1 for sales, Press 2 for support and so on.
Call queuing is a facility that allows incoming and outgoing calls to be assigned to positions whilst in a calling queue. The callers waiting are provided with an estimated waiting time and queue position details. Hold music or messages can be played whilst callers wait to speak to an agent.
Set up and manage your own virtual conference. Invite multiple members through unique pin number access. Schedule a preferred date and time for conferences to take place to suit the needs of your clients and business.
The call recording feature, allows IP service users to record telephone conversations for playback. Call recording must be enabled by our company in order for this facility to be activated for individual use. Call recordings can be accessed and listened to through the call logs report. In addition, call recordings can be filtered by time or date. Based on your business requirements, you may enable or disable the call recording feature.
Music on Hold
Hold music is played whilst callers wait to speak to an agent.
Voicemail to Email
When you receive voicemail message, our server will automatically attach the voicemail into an email and send it to your chosen inbox. You will also be able to check voicemails using your phone keypad.
Fax to Email
By using a virtual phone number you can receive faxes to your email address, without the use of a physical fax machine on the premises.
Inbound calls will follow you on all your devices which have been defined on your business number.
Our server can be integrated to your CRM by using our api, such as Salesforce, SugarCRM, MS Dynamics, Zoho, Zendesk, Bullhorn, Vtiger and Pipedrive.
Once you have logged into your account you can view your active subscriptions and monthly bill breakdown.
Frequently Asked Questions
What is VoIP?
Voice over Internet Protocol (VoIP) is a technology which uses a broadband internet connection to make and receive telephone calls. VoIP converts voice analogue into digital information packets and sends this data over the internet, rather than through a traditional phone line. As a result, there is no need for an independent telephone line to make phone calls, just a reliable internet connection and router.
How secure is VoIP?
Our VoIP phone system above all is very secure. We use high-level and industry leading encryption technology such as SSL certificates to ensure the calls and data is protected and secure. As a result, all of the calls made and received are safely encrypted.
What is the VoIP requirement?
To use a VoIP phone system, first of all, a high speed internet connection is required in addition to an IP phone. IP phones are designed to work with VoIP and can be used at work or home as long as the IP phone is plugged into or is accessible through an internet connection.
Can I keep my existing business number?
Yes, you certainly can. Switching from a BT phone line to us doesn't mean you will lose your existing business number. Instead, we will help you to port the number from your existing service provider to us.